Archives: FAQs

My package was returned to sender

Please let us know your address and we will ship it again as soon as we get it.

Read more

My package was marked as delivered but I didn’t receive it.

First, please check the shipping address in your order’s details. You can find it under “Purchases and reviews” > “View Receipt”. If it is correct – your package might have been delivered to a neighbor, or, the most common case – USPS have marked it as delivered a few days before they will actually be […]

Read more

I need to update my order details

Please write us and in case you receive an automatic reply, please reply to that automatic email you have received. Your issue is resolved after you have received a confirmation email from us.

Read more
Skip to content